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Chat
In-app support chat system for real-time customer communication and team collaboration.
Add live chat support directly into any client app. Chat gives end users a fast way to reach support and gives staff a simple interface to manage conversations.
Overview
The Chat module adds a real-time messaging system to client applications. Customers can start conversations from anywhere in the app, and support staff can respond from a unified inbox. Conversations are threaded, searchable, and persist across sessions so nothing gets lost.
Key Capabilities
- Real-time messaging — Instant two-way communication between customers and support staff
- Conversation management — Threaded conversations with status tracking, assignment, and resolution
- Push notifications — Notify users and staff of new messages even when the app is backgrounded
- Media support — Share images, files, and links within conversations
See it in action
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