SMS Marketing
Send targeted SMS campaigns to customers directly from the client application.
Reach customers where they’re most responsive. SMS Marketing lets clients send targeted text messages to drive engagement and sales.
Overview
The SMS Marketing module adds text message campaigning to client applications. Clients can build contact lists, compose messages, and send campaigns to targeted segments — all from within their app. SMS has high open rates, making it an effective channel for promotions, reminders, and announcements.
Key Capabilities
- Campaign creation — Compose and schedule SMS campaigns with personalisation
- Audience segmentation — Target messages to specific customer groups based on attributes or behaviour
- Delivery tracking — Monitor send rates, delivery status, and opt-outs
- Compliance — Built-in opt-in/opt-out management to keep campaigns compliant